Legal

    TERMS OF SALE

    These Terms of Sale (hereinafter “Terms”) have been made available online by the Seller on the Sites and govern all offers, orders, agreements and other legal relationships between the Buyer and the Seller with respect to the use of the Site, including the purchase and sale of a Product on or via the Site.  

    DEFINITIONS

    • “Agreement”: means the conclusion of an Order from Buyer, which the Seller has accepted and governed by these Terms, the Shipping and Return Policy and the Privacy Policy.
    • “Seller”: means Nine and Two BV, doing business as SEPI AGARI, with address at Bredestraat 4, 2000 Antwerpen and registered in the KBO under BE0787789557 and email: info@sepiagari.com
    • “Buyer”: means a natural person eligible to buy the Products and not acting within the context of practicing a profession or conducting a business, with whom the Seller concludes a purchase agreement for the Products.
    • “Order”: means an offer to order placed by the Buyer in accordance with the procedure described in these Terms of Sale, for the delivery of one or more Products
    • “Product”: means a SEPI AGARI product that the Seller offers for sale via any of its Sites.
    • “Site(s)”: means sepiagari.com and any subdomains thereof.
    • “Purchase Price”: means the price(s) indicated on the Order confirmation for purchase of Product(s), including VAT and shipping costs.

    CONCLUSION OF THE AGREEMENT

    2.1 An Agreement will only be considered final by means of the Seller’s acceptance of the Order from the Buyer that has been placed on or via a Site in the following manner: – The Buyer has selected the Product they wish to purchase and has added the Product to the shopping cart.
– The Buyer has followed and completed the following steps:

    • The Buyer has filled in his/her address details and the nominated delivery address.

    • The Buyer has validated their order.
    • The Buyer has selected the chosen payment method and executed payment.
    • At this point the order is considered as placed. If the Order has been accepted by the Seller, the Seller will send the Buyer a confirmation, by e-mail, as soon as possible after the Order has been accepted.

    2.2 The Seller is entitled to refuse any Order. Reasons for non-acceptance include but are not limited to the following: the information that the Buyer has filled in is incorrect or incomplete, the Buyer’s payment is not received, the Buyer has failed to comply with his/her payment obligations towards Seller previously, the Buyer has failed to accept and/or collect Orders previously, If there was an error in the advertised price on a Site.


    2.3
 The Seller will keep the Agreement on file and retain it during the applicable legal retention period, during which Buyer’s with an account on the Site can consult it there. 

    PRICE AND PAYMENT

    3.1
 All prices indicated on the Site are in local currencies, inclusive of applicable value added tax (VAT) and exclusive of shipping costs.  Any shipping costs will be charged separately if a shipment is not eligible for free shipping. If applicable, VAT and shipping costs will be shown on the Order confirmation. The total amount Purchase Price due by Buyer, will be indicated when the Order is placed and when the Agreement for the Order is confirmed.

    3.2 The Seller will be entitled to adjust the prices indicated on a Site from time to time without any notice being required. The prices indicated at the time at which the Order is placed will be deemed to be the prices that form part of the Agreement. For sale items, the price is indicated on the Site and cannot be applied to previous purchases.

    3.3 
Payment can be made using the methods indicated in the Shipping & Return Policy on the Site and must be completed before an Order can be eligible for acceptance by the Seller.

    3.4
 The Buyer is obliged to notify the Seller immediately regarding any errors in the payment details that the Buyer has provided to the Seller.

    3.5 
In the event that the Buyer exceeds the term for payment, the Seller may send a reminder upon which the Buyer has 14 days to pay the outstanding amount. After this additional term, the Seller will be entitled to charge statutory interest on the outstanding amount as from the reminder.

    DELIVERY METHOD AND DELIVERY DATES

    4.1 After full conclusion of the Agreement and receival of the Purchase Price, the Seller will send the Products as quickly as possible to the Buyer’s indicated address.

    4.2
 Any Shipment will be made using a carrier designated by the Seller.

    4.3 
The Seller will make the delivery in accordance with the indicated delivery dates in the Shipping & Return Policy to the extent possible and Buyer acknowledges that delivery dates are based on the circumstances of which the Seller is aware at the time at which the Agreement is concluded and, insofar as they are dependent on work or services to be provided by third parties, on the information that such third parties provide to the Seller.

    4.4 
The Buyer will receive notice as from 14 days after the Agreement is concluded, in the event that a delivery is delayed or in the event an Order cannot be executed in whole or in part, in which case the Buyer and/or Seller (depending on the circumstance) will be entitled to dissolve the Agreement free of charge until the time at which the Order is shipped.

    4.5
 The risk with respect to any damage to or loss of the Products will be transferred to the Buyer as from the time at which the Products are delivered.


    RIGHT TO RETURN

    5.1 The Buyer will be entitled to return the Product that has been delivered, within a term of 14 days after the Product has been received, without stating his/her reason for doing so. The product must be returned within 14 days from notifying the Seller of the return. The product must be in its original state, undamaged, unsoiled in the original dustbag, tissue paper and giftbox with all ticketing still attached. The Buyer will not be permitted to exchange the Product for another Product. If the Buyer wishes to purchase another Product, he/she will have to place a new order on the Site. Any costs made for returning the goods will be for the Buyers account.

    5.2 The Buyer is responsible for choosing a reputable courier service for returning the package. The risk with respect to any damage to or loss of the Products will be transferred to the Seller as from the time at which the Products are returned to the Seller.


    COMPLAINTS

    6.1 
The Buyer will be obliged to inspect the Product upon delivery and to notify the Seller within a reasonable term in the event that there are any visible defects or other complaints regarding the performance of the Agreement. Such complaints must be submitted in writing and must be fully and clearly substantiated.

    6.2 
The Seller will respond to any complaints that it receives within a term of 14 days after receipt. The Seller will notify the Buyer within a term of 14 days in the event that it is foreseeable that the complaint will require a longer term to be processed, stating the term within which the Buyer can expect to receive an answer.   

    6.3 
The Buyer acknowledges that minor deviations, deviations that are generally considered acceptable and deviations that cannot be avoided or that are difficult to avoid in respect of the quality, size, colour, finishing, etc. of the Products cannot be avoided or are difficult to avoid and do not constitute a well-founded reason to submit a complaint (see Product Care page). Such complaints, and complaints regarding the fact that certain articles have been withdrawn from the sales offer are not valid. As such the Seller will by no means be liable for any damage that the Buyer sustains as a result of such complaints.

    6.4 
The Buyer will fully cooperate in the event that the Seller recalls a Product. The Buyer will notify the Seller immediately in the event that the Buyer suspects that a Product has a safety defect and is subject to being recalled.

    GUARANTEE AND LIABILITY

    7.1 The Seller is not liable for any indirect, additional or consequential damage, of any kind whatsoever, that the Buyer sustains in connection with the Agreement. Under no circumstances will any direct damage, for which the Seller is legally liable towards the Buyer, exceed the Purchase Price. This provision is not intended to exclude the Seller’s liability in the event of bodily injury or death.  

    7.2 The Seller refers to the disclaimer with regard to its liability in respect of the Site and the use of a Site.

    MISCELLEANEOUS

    8.1 The Agreement between the Buyer and the Seller is governed by Belgian law.

    8.2 Any and all marks, product names, logos, models and designs (referred to below as the ‘IP Rights’) that are depicted on or affixed to the Products or otherwise related to the Products are the property of the Seller. The Buyer acknowledges the Seller’s proprietary rights in respect of the IP Rights and will refrain from using the IP Rights in any way, and the Buyer will refrain from any conduct that could harm or otherwise negatively affect the IP Rights. The Seller refers to the disclaimer with regard to the intellectual property rights in respect of a Site.

    8.3 
The Seller will retain the title in respect of any and all goods to be delivered until the following obligations towards the Seller have been complied with in full: – the performance and obligations (including payment obligations) that the Buyer owes/has in respect of any and all goods that have been or that will be delivered in accordance with the agreement; and
– claims on the ground of the Buyer’s breach in respect of his/her compliance with this Agreement.  

    8.4 
In the event that any provision contained in these Terms is invalid:
– the remaining provisions contained in these Terms will nonetheless remain in effect; and
– the invalid provision will have to be interpreted as, or converted into, a valid provision having the same purport to every extent possible.  

    8.5 
The Seller is entitled to amend these Terms from time to time in accordance with need. The most recent version of the Terms will be placed on the Site. The Buyer must always consult these Terms before using the Site. If the Buyer is unable to consult the Terms via the Internet the Seller will send the Buyer a copy of the most recent version of the Terms by e-mail.

    SITE USE DISCLAIMER

    The rights with respect to a Site and the information, products, materials, software and services contained therein or otherwise provided thereby (the "Information") are owned by SEPI AGARI, its group companies and/or its licensors.  SEPI AGARI may amend these Terms, the Site and/or the Information at any time without prior notice and reserves the right to deny or limit access to a Site.


    SEPI AGARI hereby grants a non-exclusive, revocable, non-assignable and non-sublicensable right to use the Site and the Information for personal and non-commercial use only. All other use is prohibited, including disclosure, copying, distribution and linking; SEPI AGARI makes reasonable efforts to ensure that the Information on a Site is accurate and up to date. However, SEPI AGARI does not guarantee that the Information is complete and correct.

 

    Electronic communication cannot be guaranteed as secure and may be intercepted by others, software or spam filters; manipulated; infected with malicious code including viruses. Use of a Site and the Information is at your own risk. SEPI AGARI does not warrant the operability, accuracy, reliability, completeness, timeliness of the Site nor the uninterrupted, timely, secure or error-free operation of the Site. Use of a Site (including downloading thereof) is at your own risk. SEPI AGARI does not guarantee that the Site, the servers or electronic communication is free of viruses or other harmful material.

 

    SEPI AGARI is not liable for any costs incurred or damage sustained directly or indirectly in connection with the Site, the Information or electronic communication, including if the Site, the Information or electronic communication (i) is unusable or can only be used in part or with limitations, (ii) lacks accuracy, relevance or currency or contains typing errors, (iii) is intercepted, manipulated, infected, does not arrive at its destination (iv) is delayed, (v) causes loss of data or (vi) harms computer systems. All exclusions of liability shall apply regardless of the legal ground on which liability is based.

 

    PRIVACY

    The Seller will process any personal data in accordance with its Privacy Policy.

     

    PRIVACY POLICY

    Last updated: 14/01/2024

    This privacy policy (“Privacy Policy”) applies to any collection and processing of personal data carried out by SEPI AGARI on www.sepiagari.com (the “Site”) operated by Nine and Two BV, when you purchase a Product or request other services from SEPI AGARI, whether online on a Site or offline, including when you contact our customer service for post-sale customer services or specific questions or requests, and when we communicate with you as part of our marketing activities.

    It sets out how we process your personal data, as well as the rights that you have in relation to the Personal Data that we process about you and how you can exercise them.

    We treat compliance with our privacy obligations seriously. This is why we have developed this Privacy Policy, which describes the standards that Nine and Two BV applies to protect Personal Data. Please take the time to read this Privacy Policy carefully. If you have any questions or comments, please contact: info@sepiagari.com.

    We collect and process your personal data with utmost care and attention, and this in accordance with the General Data Protection Regulation (EU) 2016/679 of 27 April 2016 ("GDPR") and the applicable supplementing national provisions (together, the "Data Protection Laws").

    PERSONAL DATA CONTROLLER

    Nine and Two BV (doing business as "SEPI AGARI") ("we", "us", "our"), with address at Bredestraat 4, 2000 Antwerpen is the controller of the personal data (i) that are collected when you use this Site, (ii) that are collected when you purchase goods from us, and (iii) that are collected for our marketing and profiling activities.

    WHAT PERSONAL DATA AND WHY

    The types of Personal Data that we may collect about you, and the reasons why we process it, include:

    Account Data: The information required to complete and fulfil your purchase on the Site, which includes your name, email address, shipping and billing addresses, phone number, payment details, product details, and other relevant information from your purchase orders, as well as information on shipping and returns.

    Email Address: when you subscribe to our newsletter service or for commercial communication activities or to carry out opinion polls and market research.

    Site Visitor Data: personal data that is collected from your use of the Site. This includes information on the use of the services of the Site, on the frequency of access to the Website, the sections of the Site you visit most often, the time spent on each page of the Site, on your IP address, the products viewed and those added to your cart, information contained in the "log files" of the Site servers (IP address, date and time of the request, resource requested, status codes of the responses given by the server, other information regarding the user's IT environment).

    Profiling Data: information regarding your interests and preferences with regard to the contents of the Site and our products. This includes Site Visitor Data and information regarding your previous purchases and any withdrawals/returns,

    Marketing Data: personal data that you provide when you take part/subscribe to our marketing activities (whether through our Site or in our stores), for example, when you subscribe to our newsletter(s) or mailing list(s) or participate to promotions and other initiatives such as loyalty programs, contests and sweepstakes, etc. This includes the following data: your name, e-mail address, telephone number the history of your purchases your gender your preferences and interests.

    Interaction Data: personal data that you provide when you interact with our customer-service, for example, when you send a question about a product, communicate feedback to us, contact our customer service call centre for support, or request specific assistance or service from our customer-service. This personal data may include: your name, e-mail address, telephone number the history of products you purchase information regarding the reasons why you contacted customer service content of your communications relating to your interaction with customer service. 

    Personal data we collect

    Purposes for which we process it

    Legal grounds for processing

    Retention period

    Account Data

    To conclude and perform the agreement for the purchase of goods offered by Sepi Agari on the Website

    Contractual necessity;

    Up to the conclusion of administrative and accounting formalities linked to the purchase and up to ten years from the date of conclusion of the purchase agreement.  

    To create your account and manage your subscription on the Site

    Legitimate interest of Sepi Agari to manage our customer relationship.

    Until three year after the last relevant interaction by the user.

    Fraud prevention

    Legitimate interest to prevent and repress fraud, counterfeiting and abusive behaviour

    As long as legally required – as the case may be, in line with applicable statutory limitation periods.

    Email Address

    Providing you information about our products or services.

    Legitimate interest of Sepi Agari to manage our customer relationship.

    Until three year after the last relevant interaction by the user.

    Providing marketing information about our products or services.

    For non-customers: consent

    For customers: legitimate interest to promote our products.

    Until the consent given for this activity is revoked or until the request of cessation of sending marketing communications is received, and, in any case, no later than three years from the date of the last relevant interaction by the user.

    To conclude and perform the agreement for the purchase of goods offered by Sepi Agari on the Website

    Contractual necessity.

    Up to the conclusion of administrative and accounting formalities linked to the purchase and up to ten years from the date of conclusion of the purchase agreement. 

    Marketing Data

    To manage your subscription to our newsletter(s) or mailing list(s) or loyalty program(s)

    For non-customers: consent

    For customers: legitimate interest to promote our products.

    Until the consent given for this activity is revoked or until the request of cessation of sending marketing communications is received, and, in any case, no later than three years from the date of the last relevant interaction by the user.

    To allow participation to promotions and other initiatives, such as contests and sweepstakes.

    To send you, also through e-mail or other electronic communications means such as SMS, MMS etc. promotional information and material on our products and services, on special initiatives on price and promotions and on initiatives such as loyalty programs, events, exhibitions and fairs organized by Sepi Aghari.

    For survey purposes

    Interaction Data

    To address and fulfil your requests or questions to our Customer Care team.

    Legitimate interest of Sepi Agari to manage our customer relationship.

    For the time necessary to fulfil the request and without prejudice to any further period of data storage that is necessary for the purpose of protecting the rights of the Sepi Agari or third parties in line with national statutory limitation periods.

    Fraud prevention

    Legitimate interest to prevent and repress fraud, counterfeiting and abusive behaviour

    As long as legally required – as the case may be, in line with applicable statutory limitation periods.

    Profiling Data

    To personalise the contents of the Website and the commercial communications.

    Legimate interest of Sepi Agari to optimise user engagement with the Site and with its product.

    Until two years after the relevant interaction by the user.

    Statistical analysis and surveys.

    Legitimate interest of Sepi Agari to optimise its Site and its products.

    Until two years after the relevant interaction by the user.

    Site Visitor Data

    To provide you with the services or functionalities that you request on the Site.

    Legimate interest of Sepi Agari to administer its Site.

    Until one year after the relevant interaction by the user.

    For the purpose of measuring and enhancing the functioning of the Site.

    Legimate interest of Sepi Agari to enhance its Site.

    Until one year after the relevant interaction by the user.

    Account Data

    To comply with our obligations under applicable laws, regulations and Community legislation.

    Necessity to comply with legal obligations.

    As long as legally required – as the case may be, in line with applicable statutory limitation periods.

    To assess and defend a legal right.

    Legimate interest of Sepi Agari to safeguard its legal rights and interests.

     Besides, certain information is gathered on this Site by means of cookies and other tracking technologies as described in our Cookies Policy. By setting your cookie preferences in your browser, you are agreeing to our use of cookies and similar technologies. If you do not agree to our use of cookies in this way, you should set your cookie preferences accordingly. You will always be able to withdraw your consent and change your cookie preferences at any time. If you disable cookies that we use, this may impact your user experience while on this Site. Please refer to our Cookies Policy for further details.

    WE COLLECT AND PROCESS

    Where you have provided us with personal data about another person, (for example when using the function e-mail to a friend, gift card functionalities or other purposes) to the extent permitted by applicable laws you hereby confirm that you are entitled to communicate such personal data to us and that you have informed said person about - and where necessary, have obtained his/her consent to - the processing of his/her personal data for the purposes set out in this Privacy Policy. In this scenario, we provide the privacy policy to the person you have designated during your initial communication with them, and always in accordance with the times and methods prescribed by law.

    HOW LONG DO WE RETAIN YOUR PERSONAL DATA

    We retain Personal Data we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements). 

    When we have no ongoing legitimate business need to process your Personal Data, we will either delete or anonymise it or, if this is not possible (for example, because your Personal Data has been stored in backup archives), then we will securely store your Personal Data and isolate it from any further processing until deletion is possible.

    HOW DO WE SECURE YOUR PERSONAL DATA

    We are committed to protect the security and confidentiality of your personal data. We take – and require that any service provider and/or third party processor processing personal data on our behalf and on our instructions takes – appropriate technical and organizational measures to prevent loss and destruction, even accidental, of data, unauthorized access to data, unlawful or unfair use of data.

    Personal data we process are stored on the servers provided and managed by our third-party storage and hosting provider whose servers located the EU. All these personal data may be shared with recipients as detailed below.

    WITH WHO DO WE SHARE YOUR PERSONAL DATA

    Your personal data may also be accessible by third party service provider that we appoint to process personal data on our behalf and on our instructions (as Processors). These Processors include:

    • third party service providers to which we may revert to for performance of professional, technical and organizational services functional to the managing of the Site and the activities performed therein, such as for example the sales of goods and related activities, the managing of functionalities offered by the Site and of the initiatives and services that you may subscribe to and require through the Site, and for services strictly functional to achievement of the other processing purposes herein specified;
    • third party service providers to which we revert for closing purchase transactions and payment processing through our e-commerce platform;
    • third party service providers that are managing and supporting the Site, the relevant e-com platform and all the pre- and post-sale activities, such as, order processing, performance marketing, financial services, warehouse management, and customer relationship management.

    These Processors are bound by appropriate contractual obligations to implement adequate security measures to protect security and confidentiality of personal data.

    Your personal data may also be shared with institutions, authorities, public entities, banks and financial institutions, professionals, independent consultants, also in associate form, business partners or other legitimate recipients as permitted by applicable laws and regulations, for example in case of judicial processes, request by competent courts and authorities or other legal obligation, to protect and defend our rights and property and the Site.

    Lastly, we may also communicate your personal data to third parties in case of mergers, acquisitions, transfers of any of our assets, products, websites or operations.

    These abovementioned recipients may be located in countries other than the country in which personal data was originally collected, it being noted that your personal data will in principle only be transferred within the European Economic Area or other countries recognized by the EU Commission as adducing an adequate level of protection of personal data.

    In case any of the above recipient is established in a country outside the EEA that is not covered by an adequacy decision of the European Commission and therefore does not provide the same level of protection for your personal as in the EEA, we shall implement appropriate safeguards, including, but not limited to relevant data transfer agreements based on the EU Commission Standard Contractual Clauses for the transfer of data to third countries.

    LINKING TO OTHER WEBSITE

    The Website may contain hyperlinks to websites owned and operated by third parties.  These websites have their own privacy policies and we urge you to review them. They will govern the use of Personal Data you submit whilst visiting these websites.   

    We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

    YOUR DATA PROTECTION RIGHTS

    You have the following data protection rights:
    • If you wish to access, correct, update or request deletion of your Personal Data, you can do so at any time by contacting us using the following contact details info@sepiagari.com.
    • In addition, in certain circumstances, as stipulated in the applicable data protection legislation, you can object to processing of your Personal Data, ask us to restrict processing of your Personal Data or request portability of your Personal Data. Again, you can exercise these rights by contacting us using the following contact details info@sepiagari.com.
    • If we have collected and process your Personal Data with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your Personal Data conducted in reliance on lawful processing grounds other than consent.
    • You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you.  To opt-out of other forms of marketing (such as postal marketing or telemarketing), then please contact us using the contact details provided above.
    • If you have a complaint or concern about how we are processing your Personal Data then we will endeavour to address such concern(s). If you feel we have not sufficiently addressed your complaint or concern, you have the right to complain to a data protection authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority. (Contact details for data protection authorities in the European Economic Area, Switzerland and certain non-European countries (including the US and Canada) are available here.)

    We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

    UPDATES TO THIS POLICY

    We may update this Privacy Policy from time to time in response to changing legal, technical or business developments. When we update our Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make.  We will obtain your consent to any material Notice changes if and where this is required by applicable data protection laws.

    You can see when this Privacy Policy was last updated by checking the “last updated” date displayed at the top of this Privacy Policy.  

    COOKIES POLICY

    Last updated on 14 January 2024

     

    This Cookie Policy explains how Nine and Two BV (doing business as Sepi Agari) uses cookies and similar technologies to recognize you when you visit our Site. It explains what these technologies are and why we use them, as well as the choices for how to control them.

    Please take the time to read this Notice carefully. If you have any questions or comments, please contact our offices via info@sepiagari.com

    WHAT ARE COOKIES

    Cookies are small data files that are placed on your computer or mobile device when you visit a website or use a mobile application.  Cookies are widely used by website or mobile application owners in order to make their websites or mobile applications work, or to work more efficiently, as well as to provide reporting information. 

    Cookies have many different features, such as allowing you to navigate between pages efficiently, remembering your preferences, and generally improving the user experience. They can also help ensure that the advertisements you see online are more relevant to you and your interests.

    Cookies set by the website or app owner (in this case, Sepi Agari) are called "first party cookies".  Cookies set by parties other than the website or app owner are called "third party cookies".  Third party cookies enable third party features or functionality to be provided on or through the website or mobile application (e.g. like advertising, interactive content and analytics).  The parties that set these third party cookies can recognise your computer or mobile device both when it visits the website in question and also when it visits certain other websites.

    HOW LONG DO COOKIES LAST

    Cookies can remain on your computer or mobile device for different periods of time. Some cookies are 'session cookies', which means they only exist when your browser is open and are automatically deleted when you close your browser or quit the app. Other cookies are 'persistent cookies', meaning they survive after your browser or app is closed and can be used by websites or apps to recognize your computer when you re-open your browser or app later. The length of the cookies used on our Website is explained in more detail in the table below.

    WHY DO WE USE COOKIES

    When you visit our Website(s), we may place the following types of cookies:

    Types of cookies

    How to refuse

    Strictly Required cookies: These cookies are required for the website to run and cannot be switched off. Such cookies are only set in response to actions made by you such as language, currency, login session, privacy preferences. You can set your browser to block these cookies but this might affect the way our site is working.

     

    Because these cookies are strictly necessary to deliver the Website(s) to you, you cannot refuse them.

     

    You can block or delete them by changing your browser settings however, as described below under the heading "How can I control cookies?".

    Functional cookies: These cookies enable our website to offer additional functions and personal settings. They can be set by us or by third-party service providers that we have placed on our pages. If you do not allow these cookies, these or some of these services may not work properly.

    We will only place these cookies if you expressly accept them when you first visit our Website(s) via our cookie preference banner.

    Please note that you can withdraw your consent for this type of cookie at any time by re-opening our cookie preference banner, available on the Website footer.

    To refuse these cookies, you can also follow the instructions below under the heading "How can I control cookies?"

    Finally, if you wish to disable cookies set up by a particular supplier, please use the specific unsubscribe link provided in the table below.

    Analytics and Statistics cookies: These cookies allow us to measure visitors traffic and see traffic sources by collecting information in data sets. They also help us understand which products and actions are more popular than others.

    We will only place these cookies if you expressly accept them when you first visit our Website(s) via our cookie preference banner.

    Please note that you can withdraw your consent for this type of cookie at any time by re-opening our cookie preference banner, available on the Website footer.

    To refuse these cookies, you can also follow the instructions below under the heading "How can I control cookies?"

    Finally, if you wish to disable cookies set up by a particular supplier, please use the specific unsubscribe link provided in the table below.

    Marketing and Retargeting cookies: These cookies are usually set by our marketing and advertising partners. They may be used by them to build a profile of your interest and later show you relevant ads. If you do not allow these cookies you will not experience targeted ads for your interests.

    To decline these cookies, you can follow the instructions below under the heading "How can I control cookies?" or by re-opening our cookie preference banner, available on the Website footer.


     
    Strictly Required cookies
    Cookie provider: Shopify
    Purpose: These cookies are required for the website to run and cannot be switched off. Such cookies are only set in response to actions made by you such as language, currency, login session, privacy preferences. You can set your browser to block these cookies but this might affect the way our site is working.

    Name

    Function

    Duration

    _ab

    Used in connection with access to admin.

    2y

    _customer_account_shop_sessions

    Used in combination with the _secure_account_session_id cookie to track a user's session for new customer accounts

    30d

    _secure_account_session_id

    Used to track a user's session for new customer accounts

    30d

    _secure_session_id

    Used to track a user's session through the multi-step checkout process and keep their order, payment and shipping details connected.

    24h

    _shopify_country

    For shops where pricing currency/country set from GeoIP, that cookie stores the country we've detected. This cookie helps avoid doing GeoIP lookups after the first request.

    session

    _shopify_m

    Used for managing customer privacy settings.

    1y

    _shopify_tm

    Used for managing customer privacy settings.

    30min

    _shopify_tw

    Used for managing customer privacy settings.

    2w

    _storefront_u

    Used to facilitate updating customer account information.

    1min

    _tracking_consent

    Used to store a user's preferences if a merchant has set up privacy rules in the visitor's region.

    1y

    _cmp_a

    Used for managing customer privacy settings.

    1d

    c

    Used in connection with checkout.

    1y

    cart

    Used in connection with shopping cart.

    2w

    cart_currency

    Set after a checkout is completed to ensure that new carts are in the same currency as the last checkout.

    2w

    cart_sig

    A hash of the contents of a cart. This is used to verify the integrity of the cart and to ensure performance of some cart operations.

    2w

    cart_ts

    Used in connection with checkout.

    2w

    cart_ver

    Used in connection with shopping cart.

    2w

    checkout

    Used in connection with checkout.

    4w

    checkout_token

    Used in connection with checkout.

    1y

    customer_account_locale

    Used in connection with new customer accounts

    1y

    dynamic_checkout_shown_on_cart

    Used in connection with checkout.

    30min

    hide_shopify_pay_for_checkout

    Used in connection with checkout.

    session

    keep_alive

    Used in connection with buyer localization.

    2w

    master_device_id

    Used in connection with merchant login.

    2y

    previous_step

    Used in connection with checkout.

    1y

    discount_code

    Used in connection with checkout.

    session

    remember_me

    Used in connection with checkout.

    1y

    secure_customer_sig

    Used to identify a user after they sign into a shop as a customer so they do not need to log in again.

    1y

    shopify_pay

    Used in connection with checkout.

    1y

    shopify_pay_redirect

    Used in connection with checkout.

    1 hour, 3w or 1y depending on value

    shop_pay_accelerated

    Used in connection with checkout.

    1y

    source_name

    Used in combination with mobile apps to provide custom checkout behavior, when viewing a store from within a compatible mobile app.

    session

    storefront_digest

    Stores a digest of the storefront password, allowing merchants to preview their storefront while it's password protected.

    2y

    tracked_start_checkout

    Used in connection with checkout.

    1y

    checkout_session_lookup

    Used in connection with checkout.

    3w

    checkout_prefill

    Used in connection with checkout.

    5m

    checkout_queue_token

    Used in connection with checkout.

    1y

    checkout_queue_checkout_token

    Used in connection with checkout.

    1y

    checkout_worker_session

    Used in connection with checkout.

    3d

    checkout_session_token

    Used in connection with checkout.

    3w

    checkout_session_token_<<token>>

    Used in connection with checkout.

    3w

    cookietest

    Used to ensure our systems are working correctly

    1m

    order

    Used in connection with order status page.

    3w

    identity-state

    Used in connection with customer authentication

    24h

    identity-state-<<token>>

    Used in connection with customer authentication

    24h

    identity_customer_account_number

    Used in connection with customer authentication

    12w

    card_update_verification_id

    Used in connection with checkout.

    20m

    customer_account_new_login

    Used in connection with customer authentication

    20m

    customer_account_preview

    Used in connection with customer authentication

    7d

    customer_payment_method

    Used in connection with checkout.

    1h

    customer_shop_pay_agreement

    Used in connection with checkout.

    20m

    pay_update_intent_id

    Used in connection with checkout.

    20m

    localization

    Used in connection with checkout.

    2w

    profile_preview_token

    Used in connection with checkout.

    5m

    login_with_shop_finalize

    Used in connection with customer authentication

    5m

    preview_theme

    Used in connection with the theme editor

    session

    shopify-editor-unconfirmed-settings

    Used in connection with the theme editor

    16h

    wpm-test-cookie

    Used to ensure our systems are working correctly.

    session

     

    Functional cookies

    Cookie provider: Shopify
    Purpose: These cookies enable our website to offer additional functions and personal settings. They can be set by us or by third-party service providers that we have placed on our pages. If you do not allow these cookies, these or some of these services may not work properly.

    Unsubscribe: Website footer menu ‘Cookie Preferences’.

    Name

    Function

    Duration

    _gid

    To store and count page views

    1d

    __cfduid

     

     

    To ensure the identification if trusted web traffic.

     

    30d

     

    Analytics and Statistics cookies
    Cookie provider: Shopify and Google Analytics.
    Purpose: These cookies allow us to measure visitors traffic and see traffic sources by collecting information in data sets. They also help us understand which products and actions are more popular than others.
    Unsubscribe: Website footer menu ‘Cookie Preferences’.

    Name

    Function

    Duration

    _landing_page

    Track landing pages.

    2w

    _orig_referrer

    Track landing pages.

    2w

    _s

    Shopify analytics.

    30min

    _shopify_d

    Shopify analytics.

    session

    _shopify_fs

    Shopify analytics.

    30min

    _shopify_s

    Shopify analytics.

    30min

    shopify_sa_p

    Shopify analytics relating to marketing & referrals.

    30min

    shopify_sa_t

    Shopify analytics relating to marketing & referrals.

    30min

    _shopify_y

    Shopify analytics.

    1y

    _y

    Shopify analytics.

    1y

    _shopify_ga

    Shopify and Google Analytics.

    session

    customer_auth_provider

    Shopify analytics.

    session

    customer_auth_session_created_at

    Shopify analytics.

    session

    shop_analytics

    Shopify analytics.

    1y

    unique_interaction_id

    		Shopify analytics.10min

    _ga

    		Google analytics.1y

    _gat

    		 Google analytics.1min

    _atuvc

    		To store performed actions on the website.13m

    _atuvs

    		To store performed actions on the website.13m

    __utma

    		To store the calculation of days and time to purchase.2y

    _shopify_evids

    		Shopify analyticssession
    Marketing and Retargeting cookies
    Cookie provider: Shopify, Google Analytics, Facebook, Youtube
    Purpose: These cookies are usually set by our marketing and advertising partners. They may be used by them to build a profile of your interest and later show you relevant ads. If you do not allow these cookies you will not experience targeted ads for your interests.
    Unsubscribe: Website footer menu ‘Cookie Preferences’.

    Name

    Function

    Duration

    _gads

     

    Google analytics

     

    13m

    IDE

    Google analytics

    2y

    _s

    Shopify analytics.

    30min

    GPS

    To store location data

    session

    PREF

    To store user preferences

    8m

    BizoID

    To track visitors

    29d

    _fbp

    To store and track visitors

    3m

    _fbc

    To store last visits

    2y

    __adroll

    Advertisement

    1y1m

    __adroll_v4

    Advertisement

    1y

    __adroll_fpc

    Advertisement

    1y

    __ar_v4

    Advertisement

    1y

    More specifically, you will find below a complete list of the cookies we may place when you visit our Site.

    OTHER TRACKING TECHNOLOGIES 

    Cookies are not the only way to recognise or track visitors to a website.  We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs").  These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our Website.  This allows us, for example, to monitor the traffic patterns of users from one page within our Website(s) to another, to deliver or communicate with cookies, to understand whether you have come to our Website(s) from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

     

    TARGETED ADVERTISING

    Third parties may serve cookies on your computer or mobile device to serve advertising through our Website. These companies may use information about your visits to this Website and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements.
    This can be accomplished by them using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you.
    The information collected through this process does not enable us or them to identify your name, contact details or other personally identifying details unless you choose to provide these.

    All cookies for targeted advertising purposes that may be placed on your computer or mobile device when you visit our Website are listed in the table above.

    HOW TO CONTROL COOKIES

    You have the right to decide whether to accept or reject specific cookies. You can exercise your cookie preferences by saving them in our 'Cookie Preferences' banner available in the footer menu.

    You can set or amend your web browser controls to accept or refuse some cookies. If you choose to reject cookies, you may still use our Website(s) though your access to some functionality and areas of our Website(s) may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.
    In addition, most advertising networks offer you a way to opt out of targeted advertising.  If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com.

    CHANGES TO THIS COOKIE POLICY

    We may update this Cookie Policy from time to time in response to changing legal, technical or business developments. When we update our Cookie Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. 

    You can see when this Cookie Policy was last updated by checking the “last updated” date displayed at the top of this Cookie Policy.